In this article series, we try to establish agentic AI architecture as a new type of software architecture that will likely dominate the industry for years to come. The articles, written by...

As the relationship between consumer-packaged-goods companies and retailers becomes more complex, agentic AI can recapture lost sales. But are leaders ready to harness the technology’s power?

Susan Chang explains how Elastic transitioned from siloed, ad-hoc AI agent evaluations to a unified, production-grade framework. She discusses balancing LLM-as-a-judge with deterministic rules,...

Agentic AI is reshaping the case for modernization in insurance. Leaders from Guidewire, Bessemer Venture Partners, and SAP discuss how insurers can respond, considering their existing commitments.

Organizations must redesign workflows to realize value from AI, but the challenge is where to begin. An opportunity lies between workflow steps, where work passes between teams and systems.

Many enterprises are scaling AI agents faster than they are redesigning the work underneath. A detailed blueprint supports the rollout and lays the groundwork for lasting value creation.

In this podcast, Michael Stiefel spoke to Tracy Bannon about the role of artificial intelligence in software and the attendant risks in the areas of security, software development, and society at...

Agentic AI is reshaping global business services, but realizing its potential will require leaders to rethink workflows, talent, and operating models.

Incident management platform provider Rootly has published an account of its decision to drop its long-standing small pull request rule, arguing that the practice no longer serves its purpose now...

Faced with declining customer satisfaction, North American utilities are turning to agentic AI to transform the customer experience for the better while reducing costs.

Agentic AI could fundamentally reshape supply chain operations, but realizing its potential will require companies to move beyond isolated use cases and orchestrate work across people, processes,...

A new technical analysis published by the Cloud Native Computing Foundation (CNCF) argues that the future of agentic AI will be built not on entirely new infrastructure, but on the mature...

Per-token pricing has stopped being a useful measure for what enterprises actually pay for gen AI. A conversation with David Tepper, CEO of Pay-i, delves into the new economics of measurement.

Grab's security team built Palana, a Kubernetes-native secure execution platform, to run autonomous AI agents safely. Unlike deterministic software, model-driven agents exhibit unpredictable...

By transforming its contact center with agentic AI, the leading Dutch telecom company is strengthening quality, improving efficiency, and building AI capabilities for long-term competitiveness.

GitLab 19.0 extends agentic AI beyond code generation into securing credentials, reviewing and merging changes, and scanning dependencies, adding a public beta Secrets Manager, a full merge...