订阅业务领导者寻求更有效的方式来应对客户流失
原文英文,约700词,阅读约需3分钟。发表于: 。In our new report on the state of billing, we highlight trends and insights from more than 2,000 subscription business leaders from around the world. We learned that churn continues to be a...
成功的企业不仅关注客户获取,还需重视现有客户。防止非自愿流失比自愿流失更容易,但许多企业缺乏统一的工具和数据来应对流失。调查显示,72%的企业领导担忧流失对收益的影响,55%考虑更换账单提供商,偏好统一支付系统。有效的账单系统能帮助企业恢复收入,减少支付失败。