Retail technology and frontline workers: Delivering unforgettable customer experiences

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The retail industry employs millions of people, and next-generation retail employees will be impacted by the rise of generative AI. The post Retail technology and frontline workers: Delivering unforgettable customer experiences appeared first on IBM Blog.

IBM研究表明，生成式人工智能可以通过分析客户偏好和优化库存来帮助零售商改善实体店体验。在零售行业中，为一线团队提供合适的工具和知识至关重要。拥抱尖端技术并创造优秀的工作环境的品牌将提供难忘的客户体验，并在竞争激烈的市场中保持领先。