Create a lasting customer retention strategy

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Get the key steps for creating an effective customer retention strategy that will help retain customers and keep your business competitive. The post Create a lasting customer retention strategy appeared first on IBM Blog.

保持客户忠诚度是公司的首要任务，需要克服切换障碍，最大化产品和服务的价值，满足客户期望和解决客户痛点。有效的客户保留策略包括提供优质产品、全渠道营销、提升客户体验、收集客户反馈、重视客户支持等。客户保留对于公司发展至关重要，可以提高品牌认知和声誉，减少营销成本。